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All reviews ama waterways great hotel old town molton brown toiletries river cruise imperial cafe palladium mall sister hotel executive room the hotel staff within walking distance buffet breakfast minute walk breakfast was amazing would highly recommend this hotel top floor bed was very comfortable
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Reviewed 5 February 2019 via mobile

The hotel has everything you need and want. It is a very clean and well maintained hotel with the luxuries you expect from a top class hotel. We used the limousine service to get us back and forth from the airport to the hotel without any hitches. The driver also gave us a whistle stop tour of the sites on route and gave us some important do’s and dont’s in the city, which were extremely useful. The breakfast was amazing, catering for every possible need you may have. The kitchen is run by a celebrity chef in Prague and you can tell. The hotel is situated in an ideal location, within walking distance of many of Prague’s main attractions and the concierge will help you to navigate the city easily. A truly wonderful hotel in a beautiful city.

Date of stay: January 2019
Trip type: Travelled as a couple
2  Thank Gareth305
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Guest_R_manager, Manažer komunikace s hosty at Cosmopolitan Hotel Prague, responded to this reviewResponded 8 February 2019

Dear Gareth305,

Thank you so much for your wonderfull review! It was truly our pleasure to be of help to you during your stay and we are so happy that we were able to make your trip so unforgettable.
We really appreciate all of your kind words about our hotel, restaurant, location, and more!

Also, let me thank you in regards of our hotel limousine service. I have already forwarded your note to them.

We are looking forward to welcoming you back in our Hotel in near future!

Best wishes,

Zuzana
Guest Relations

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Reviewed 4 February 2019 via mobile

We stayed three nights at this hotel whilst visiting Prague. The hotel is well located on a quiet street approx ten minutes walk from Old Town Square. We were given a room on the 9th floor which was an attic room . The room was very spacious but lacked a view ( skylight window) , this didn’t cause much issue as we were hardly in our room . The room was well appointed with molton brown toiletries , gowns and slippers . The only down side to this quiet floor in the hotel was the lack of headroom at the sloped side of room as I’m 5 ft 9 . The breakfast was beautiful and staff were extremely friendly, I would recommend this beautiful hotel to anyone and would stay again

Date of stay: February 2019
Trip type: Travelled with friends
Thank fiflarue
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Guest_R_manager, Manažer komunikace s hosty at Cosmopolitan Hotel Prague, responded to this reviewResponded 8 February 2019

Dear fiflarue,

first of all, let me thank you for choosing our hotel for your stay and for taking a time to share your experience. I am certainly happy to learn you were completely satisfied with our location, quality of our the bed room facilities, service and helpfulness of our hotel team.

We are sorry that we did not know about the problem with a lack of headroom earlier. We could have moved you to a different room.

I would like to thank you again for your feedback and hope to welcome you back to Hotel Cosmopolitan soon!

Best Regards,

Zuzana
Guest Relations

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Reviewed 4 February 2019

Smart lobby and comfortable stylish rooms. The cosmopolitan suite is large and slightly quirky with dormer windows, sitting room, very comfy bed and has a lovely bathroom with bath and walk-in shower, Molton Brown soaps etc. A complimentary bottle of fiz was delivered to the door in an ice bucket with glasses. What more could you want!
Staff have been extremely helpful and pleasant. I would certainly recommend staying here for singles, couples and groups of friends.

Room tip: Top floor is very quiet.
Date of stay: February 2019
  • Trip type: Travelled solo
    • Value
    • Location
    • Service
2  Thank Naomi-eve H
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Guest_R_manager, Manažer komunikace s hosty at Cosmopolitan Hotel Prague, responded to this reviewResponded 4 February 2019

Dear Naomi-eve H,

thank you for taking the time to write on such positive feedback following your recent stay with us. We are so happy to hear that you enjoyed your stay and we really appreciate you taking the time to share your experience. We love to read that you were satisfied with your room, facilities and more! Your opinion is very important for us as it hepls us to improve our service. Thank you again!

We are looking forward to welcoming you in Hotel Cosmopolitan!

Best wishes,

Zuzana
Guest Relations

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Reviewed 1 February 2019 via mobile

We stayed for two nights and loved the hotel. The staff are very helpful and welcoming. The rooms are smart, comfortable and clean. The breakfast is great. The hotel is centrally locates. We couldn’t want for more. Thank you.

Date of stay: February 2019
Trip type: Travelled as a couple
Thank L5463VNtimc
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Ralitsa S, Manažer at Cosmopolitan Hotel Prague, responded to this reviewResponded 3 February 2019

Dear L5463VNtimc,

Thank you very much for choosing Cosmopolitan Hotel Prague and thank you for the time taken to share your feedback here with the other traveleres!

I was certainly very glad to read that you had a perfect stay mainly thanks to our central locations, friendliness of our team and comfortable rooms. Also, thank you for mentioning the breakfast buffet at Next Door restaurant, it was delightful to read that you enjoyed it fully.

We are looking forward to welcoming you back in future!

Kind regards,

Ralitsa Stoykova
Front Office Manager

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Reviewed 31 January 2019

My mother and I stayed here for 2 nights on our first visit to Prague.
Firstly we noticed the location is perfect, with only a 10 minute walk to the main square.
The hotel is beautiful and exceeded our expectations. The beds were so comfy and everything was clean and well maintained. When we first arrived we had tea and cake at the restaurant and they were so delicious! The breakfast buffet was also lovely. What stood out to us most about the hotel though was the staff. Everyone was so polite and friendly. One of the women who worked on reception especially was one of the most helpful members of staff in a hotel I have ever encountered. She recommended restaurants and booked them for us and she had a lot of knowledge about the city. If we were to return to Prague we would definitely stay here again! Thank you for making our first time in Prague so memorable.

Date of stay: January 2019
  • Trip type: Travelled with family
    • Rooms
    • Cleanliness
    • Service
Thank lanarosewhite
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Guest_R_manager, Manažer komunikace s hosty at Cosmopolitan Hotel Prague, responded to this reviewResponded 4 February 2019

Dear lanarosewhite,

thank you very much to have been our nice guest. Great to know that you had an amazing and fantastic stay in our hotel.
We are happy to read of your detailed review and thank you for highlighting your positive experience during your stay with us. Your complimets made us feel flattered, we are glad to have been helpful and attentive, it was a real pleasure for us all!

I really hope that you can come back as soon as you can.

Sincerely,

Zuzana
Guest Relations

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