Beautiful location complete wine selection, interesting menu except spaghetti mafia ... in Italy we are not all mafia I think it is a gratuitous offense. Bar service excellent but table service rude and lacking.
Beautiful location complete wine selection, interesting menu except spaghetti mafia ... in Italy we are not all mafia I think it is a gratuitous offense. Bar service excellent but table service rude and lacking.
We booked the saturday brunch and got to taste 12 different meals, complimentary wine and coffee. We were stuffed by the end of the visit and the food was delicious. The staff is very friendly and welcoming. Also, I wrote in the notes of the...reservation that I am vegetarian, so they were kind enough to alter each brunch meal to make it vegeterian, which I was so thankful for. Definitely coming back when I’m in Prague again!More
I liked the view! It's very suitable for couples! I don't recommend for families with children! There was no music outside! Was a little bit boring!
Hello, thank you for your review! Looking forward to your next visit. Katerina Kutilova Operations Manager
We have visited this place a couple of times, always for lunch and before Covid. Even at that time, the service was rather poor. We gave them one more chance - they advertise breakfast, so we booked a table for 10AM. We arrived and were...told that breakfast is served til 10AM, and we can get food at 11AM. The place was completely deserted. No other guests, none. Evidently, they are not interested in any. We went to a nearby Fresherie Bistro, where the policy is the same - breakfast until 10, another meal at 11. But it was a different story. Despite that it was 10.15, they tried their best to serve us breakfast. Obviously, they value their customers. No more Aureole for breakfast, lunch or dinner. That place is a laughing stock.More
Hello, thank you for your feedback, although not positive. Please, could you write me your date of visit on e-mail k.kutilova@aureole.cz, I can´t find your reservation in our booking system. Because, if you had a reservation for 10 a.m. for breakfast, I would definitely contact...More
It was terrible experience! The food was not tasty and not looking good and it was quite expensive! The staff was polite but that’s all. Not recommend to go there! Even the view is nothing special!More
Hello, Thank you for your feedback, although not positive. We are striving to provide the best service. That's why I'm sorry you weren't satisfied. Please, give us one more opportunity to convince you of the quality of our services. I believe that you will be...More
I visited this restaurant several times before. Food was always delicious. Pandemic changed many things. I wanted to taste Saturday Brunch after a long time without enjoying restaurants. Aureole has a cozy terrace with picturesque view around Prague. I wanted to try the new twelve...courses degustation brunch served outside on this terrace. Tables were set perfectly outside. But, I left the place before serving anything. Believe me or not, this restaurant allows smoking. I did not want to smell the cigarettes smoke during brunch. Orgininally I wanted to change my table. This was not possible because all tables outside were reserved, I was told. I did not want to eat inside as I reserved my table because I wanted to eat outside, on fresh air. I had to find another restaurant this day. Well, pandemic changed many things, not this old habit at this place, unfortunatelly. Maybe in future, when the restaurant will understand the non smoking guests want to taste meal.More
Dear Mr.Klimeš, Thank you for your visit and feedback, although not positive. We are striving to provide the best service and try to meet the requirements of all customers, whatever they may be. We are sorry although we offered you a different table, away from...More
This is not the same as it used to be 1 year ago. The view is still there but that's about it: 1. It's not a fusion restaurant anymore. No sushi. Nothing original. The food is ok, but nothing special. 2. The is no amuse...bouche from the shef anymore. 3. There are no signature cocktails in the bar. Just a standard ones for double of the price. 4. The comfortable sofas on the terrace were replaced by uncomfortable standard tables. 5. The are no roses for ladies on departure. 6. There are no cotton one-use towels in the bathrooms. 7. The whole place (windows,carpets, floors, chairs) need a good clean. Overall-huge disappointment. All the little extras this place used to have disappeared which with combination with the price which went up is not an ideal combination. I don't understand why would anyone takes a successful business and changes it to something so average.More
Dear Elena, I am sorry to hear that you were not satisfied. Yes, you are right, we are not fusion restaurant anymore and we are not hiding it. Our restaurant concept has changed in the beginning of the new year. We decided to move forward...More
Food was good. View amazing. But all was damaged with horrible services. They started well but later we had to manage wines, didnt ask us for additional requests, waiters didnt come. We were group of 12 a spent a lot of money. Will not go...again or recommend for visitMore
Dear Jan, Thank you very much for your review of your recent visit at Aureole. These reviews also help us improve our services. We are glad that you were satisfied with the food and the view. But we are truly sorry to hear that you...More
Very good food and great service, cosy and tasty restaurant. Pasta was great, pizza delicious and goulash was very good. Portions were not so big but, perfect for late dinner and in reasonable price. We ate outside - close to the street to feel the...atmosphere of the city by night. I truly recommend that place!More
Food was great, but the service was superb! I asked if they could make the dinner a bit more romantic, en they did with some roses. Great restaurant!
Dear Stefan, Thank you for the great rating! Hope to see you next time! Katerina Kutilova Guest Relations Manager
Great service and great food. It might be a little challenging to find the restaurant but it’s worth it ;)
Hello, Thank you for the great rating! Hope to see you again. Katerina Kutilova Guest Relations Manager
The location is out of the way at the 27 floor of an office building. Quite an elegant ambience and a spectacular view but they are trying too hard to impress. The food is supposed to have an Asian twist and be fusion with flowers,...wasabi, tonka beans but the chefs should remember that sometimes less is more. The dishes were mostly tasty but execution was poor which spoilt the effect. We waited for bread 10 minutes, some of the mains were barely warm, they made awful Mohitos and run out of wines. The place has the potential to be really special, the chefs are talented but more attention is needed with the service and the menu should be simplified to avoid unnecessary chaos.Smoked Black Angus steak velvety but ...cold:(Tonka bean creme brulee? No way!More
Hello, Thank you for taking the time to share your feedback regarding to your recent visit. We are truly sorry to hear that you had bad experience with our service. We have been working hard on improving the service and customer approach, but we are...More
All is regarding lunch: The place is quite posh for nothing. The waiter was a bit rude (common in Prague but surprised to see it here). Food is average, it's not bad but not great as well. The only benefit that they have fish menu...which is quite rare in Prague. I was confused by having churros as desert (fine dining??) Price is above average (500+ CZK for the 3-course lunch menu). The view is stunning, best I had so far in Prague. Will try to return for cocktails in the evening, but wouldn't expect anything.More
Hello, Thank you very much for your review. This is the only way we can improve our services. we are sorry to hear that you had bad experience with our service. We have been working hard on improving the service. Best regards Katerina Kutilova Guest...More
Salmon and tuna seviche, canbabis roll, fois grass with excellent brioche, and much more. Everything superb.
Dear Milan, Thank you for your feedback regarding to your visit. We are glad that you were satisfied with the dishes of our kitchen. We look forward to your next visit! Kateřina Kutilová Guest Relations Manager
A restaurant with the most amazing views , we had a few minutes to capture the views of the City due to the drop in temperature . Very windy out on the patio . Viewed the beautiful sunset,,, Michelin Star restaurant with white glove service.... Great gluten free options ,,,, perfect portions of food , very artistically presented . S sushi was delicious , so was the salmon and sober . The bread was tastefully presented with an array of delicate butters 👍More
Thank you for your kind review. We are happy that you enjoyed both the gastronomy and the great views of Prague. We hope to welcome you again!