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Grand Hotel Stary Smokovec

Traveller (308)
Dining (24)
Room & Suite (9)

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About

4.0
#2 of 8 hotels in Vysoke Tatry
4.8 of 5 bubbles
Location
4.5 of 5 bubbles
Cleanliness
4.4 of 5 bubbles
Service
4.0 of 5 bubbles
Value
Grandhotel Stary Smokovec, whose history reaches already to the year 1904, is a four-star jewel of the High Tatras. Their heart - Stary Smokovec – with a background of the majestic Slavkovsky Peak, is dominated by this romance of the last century and offers a comfortable basis for your unforgettable stay in the Tatras.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Bicycle rental
Babysitting
Children Activities (Kid / Family Friendly)
Parking
Wifi
Hot bath
Indoor pool
Heated pool
Fitness / spa changing rooms
Sauna
Coffee shop
Restaurant
Breakfast buffet
Pets Allowed ( Dog / Pet Friendly )
Conference facilities
Banquet room
Meeting rooms
Spa
Facial treatments
Massage
Baggage storage
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Room service
Safe
Minibar
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
4.0 of 5 stars
HOTEL STYLE
Centrally Located
Business
Languages Spoken
English, Czech, German
340Reviews6Q+A40Room tips

Reviews
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Detailed Reviews
Ivana P wrote a review Sept 2020
London, United Kingdom34 contributions6 helpful votes
+1
5.0 of 5 bubbles
This hotel is a fairytale!
We arrived early just after 12/ lunchtime and sweet receptionist offered an early check in which is usually at 14.00. We were so pleased and grateful!
Our suit was so spacious and beautifully clean! Hallway, little loo, living room, bedroom and big bathroom with jacuzzi!
Food was high end, absolutely delicious and buffet is nicely spread. Huge choice and our taste buds abnormally satisfied.
Only one little minus was the pool. Very cold for me and specially for my one year old daughter. Also spa opening is a bit late (15:00) no chance of having a swim in the morning. But we believe there is a good reason for it. Not to worry, overall everything is excellent and we will be definitely coming back again soon.
Thank you all for unforgettable experience. Wilcox family
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Date of stay: September 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Matej Fujka, Generálny riaditeľ at Grand Hotel Stary Smokovec
Responded 18 Sept 2020
Dear Wilcox family, Thank you for taking the time out to write such great comments about your stay with us at the Grandhotel Starý Smokovec. We're very happy to hear that you've enjoyed your experience. I hope we'll continue to have the opportunity of hosting you here for your future visits to High Tatras! Regards, Matej Fujka
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Sara H wrote a review Oct 2021
1 contribution
5.0 of 5 bubbles
I visitited Grandhotel Stary Smokovec with my babyboy, and we chose the hotel because of the location, and it was perfect. Everything was in the vicinity of the hotel. The view from the balcony was spectacular as well. We even got up at 5am to watch the sunrise, and we decided that we will watch the sunrise together from this balcony every year :)
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Date of stay: October 2021
5.0 of 5 bubblesRooms
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Matej Fujka, General Manager at Grand Hotel Stary Smokovec
Responded 2 Nov 2021
Dear Ms. Sarah, thank you for taking the time out to write such great comments about your stay with us at the Grandhotel Starý Smokovec. We're very happy to hear that you've enjoyed your experience. I hope we'll continue to have the opportunity of hosting you here for your future visits to High Tatras! Regards, Matej Fujka - General Manager
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Zuzana S wrote a review Aug 2023
Bratislava, Slovakia195 contributions38 helpful votes
4.0 of 5 bubbles
We went to the hotel for a wedding and stayed for one night.
many things were positive, like we had our room ready earlier, the food was very nice, at the wedding as well the breakfast next morning. really full breakfast buffet. really appreciate the high-end serving.
on the other hand, when approaching the waiters with a request - e.g. coffee, you get the feeling you are disturbing them. they could learn a bit more the professional smiles and kindness. They were also helpful when we had questions.
pity we did not have time for wellness. :)
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Date of stay: August 2023
3.0 of 5 bubblesValue
4.0 of 5 bubblesLocation
4.0 of 5 bubblesService
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Matej Fujka, General Manager at Grand Hotel Stary Smokovec
Responded 30 Aug 2023
Dear Ms Zuzanas, Thank you for taking the time out to write about your experience here at the Grandhotel Starý Smokovec. I'm very thankful for the candid and objective points you've made, and I'd like to let you know that we will certainly follow up on each shortfall you've mentioned. I hope to have the opportunity of hosting you again in the future. Regards, Matej Fujka - General Manager
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Jo B wrote a review Aug 2022
Zurich, Switzerland2 contributions
5.0 of 5 bubbles
We stayed two nights at the Grand Hotel in Stary Smokovec and enjoyed our room and the hotel bistro. The hotel is a great basis for hiking, and the bathroom was very well equipped. The reception personnel was very friendly and helpful. The wellness area was ok. The hotel premises were very clean, and the breakfast buffet sensational!
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Date of stay: July 2022
5.0 of 5 bubblesValue
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Room Tip: Get a room on the fifth floor - best view of the valley!
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Filomena wrote a review Oct 2021
Bratislava, Slovakia3 contributions
5.0 of 5 bubbles
We had a really nice time with my son. Hotel Stuff was super nice and helpful. Breakfast was delicious and there was everything i desired. Everything is close from hotel. Cablecar, grocery store and nice cafés. Thank you so much for everything.
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Date of stay: October 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Matej Fujka, General Manager at Grand Hotel Stary Smokovec
Responded 2 Nov 2021
Dear family Filomenaz, thank you for taking the time out to write a review of your stay here with us at the Grandhotel Starý Smokovec! Thank you also for the great comments. I hope we'll continue to host you for your future visits to High Tatras! Regards, Matej Fujka - General Manager
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Mark W wrote a review Jan 2024
Exeter, United Kingdom2 contributions
4.0 of 5 bubbles
This is a very good hotel, parking easy enough and check in was informative and friendly from I believe Laszlo(?). The rooms and bar & lounge and lovely. Breakfast was okay, the staff a bit robotic and a normal buffet affair, the only bad thing in the morning was the juice quality- far too diluted and not the best. All in all highly recommended.
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Date of stay: January 2024
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
4.0 of 5 bubblesService
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Matej Fujka, General Manager at Grand Hotel Stary Smokovec
Responded 5 Feb 2024
Dear Mark, Thank you for taking the time out to write a review of your stay here with us at the Grandhotel Starý Smokovec! Thank you also for the comments - I will check the machine of breakfast juice. I hope we'll continue to host you for your future visits to High Tatras! Regards, Matej Fujka - General Manager
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143debram wrote a review Jun 2023
Tweed Heads, Australia875 contributions200 helpful votes
+1
5.0 of 5 bubbles
Had a twin share room that was extra large with a large bathroom & shower. The spa is great with a bar in it. Breakfast is lovely & the foyer bar has great meals too, if you don’t want too much. Would be great in the ski season as is close to ski slopes.
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Date of stay: June 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
LostLagoon wrote a review Dec 2005
Berlin, Germany20 contributions76 helpful votes
+1
5.0 of 5 bubbles
This hotel is located just up the hill from the train station, and was built around the turn of the 20th century. Unlike some of these old elegant hotels in Eastern Europe, this one is very well kept. Our room was clean, with very pretty fixtures, a comfortable bed, balcony, nice big bathroom. Service was excellent and friendly, with the staff trying to help us out in any way we asked

The hotel also includes access to their pool and three saunas - Turkish, Finnish and infared (all part of a very nice wellness centre). As the hotel is perfectly located for some of the best hiking in Europe, these amenities are very nice at the end of the day.

The only two negatives were the food in the town, which we didn't like much, even if it was cheap. The included hotel breakfast was good and large, but the rest of the food we ate in Stary Smokovec was less than inspiring. As well, they had a nice looking lounge but it was smoky and you had to walk through it to get to the dining room or pool. I know we have a different culture towards smoking than Europeans, but ... They also played tacky music in this lounge that brought down the tone of the hotel. But these are minor quibbles compared to the very good feeling we had staying at this hotel for 4 nights
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Date of stay: October 2005
4.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesCleanliness
4.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Zoltan S wrote a review Jan 2013
Bratislava, Slovakia1 contribution6 helpful votes
1.0 of 5 bubbles
I was trying to make an reservation, nobody took the phone. I called 4 times, nothing. I wrote a mail, nothing. I sent a reservation form, nothing. I'm wondering why they dont answer to the phone, or to the mail. Four missed calls, two emails, one reservation form, and they just dont care. Really teribble service.
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Date of stay: February 2013
1.0 of 5 bubblesService
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from martin Z, Manager at Grand Hotel Stary Smokovec
Responded 14 Feb 2013
Dear Zoltan, Thank you for sharing your valuable feedback with us. I sincerely regret to hear of your bad experience with our reservation center and I apologize for your inconvenience. We have experienced some IT issues with our fix lines as well as exchange server. They both appeared to be up and running but as you described, no calls nor emails were getting through. Our IT team has already fixed this issue and our reservation center is now fully operational. I apologize once again for your disappointment and we thank you for your feedback. Kind regards Martin Zahradnik Quality Manager
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Milada H wrote a review Mar 2013
Bratislava, Slovakia13 contributions37 helpful votes
2.0 of 5 bubbles
Spent three nights in a family suite with my family (with our little baby as well). We got a badly equipped room with 15 year-old TV in the living part of the suite. In the bedrom, the old and very DIRTY kid bed, as well as double bed was waiting for us. After we had entered the DIRTY and smelly bathroom, we immediately contacted the hotel reception to clean it up. The balconies - kind of old, and again dirty rubber floor, no chairs or sunbeds can be found there, so the guests have no possibility to enjoy beautiful nature and scenery from their rooms. The furniture and carpets show signs of wear and tear. I am really dissapointed. We have been travelling a lot, staying in many good 4 stars hotels, but this hotel is not a 4* hotel, its a worse 3* . In definite need of upgrade and cleaning. A good value hotel is about details and this hotel is missing them a lot. OVERPRICED
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Date of stay: March 2013
2.0 of 5 bubblesValue
3.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
1.0 of 5 bubblesCleanliness
3.0 of 5 bubblesService
3.0 of 5 bubblesSleep Quality
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from martin Z, Manager at Grand Hotel Stary Smokovec
Responded 9 Apr 2013
Dear Milada, Thank you for your recent stay at the Grandhotel Stary Smokovec and your valuable feedback. We truly regret that your experience with us and the overall performance of the Grandhotel Stary Smokovec was not what you had expected. The unsatisfactory points as occurred and experienced have been reviewed and we wish to apologize for any inconvenience they may have caused you. Please be informed that we take very seriously your criticism regarding the hotel and room itself. Please be assured that we already discussed your information in detail and the relevant measures are taken. Hoping that this experience has not permanently marred your opinion about the Grandhotel Stary Smokovec we truly hope to welcome you back on a future occasions. Kind regards Martin Zahradnik Quality Manager
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CityCountryMouse wrote a tip Sept 2023
Ontario, Canada332 contributions108 helpful votes
4.0 of 5 bubbles
"Rooms overlooking the town - not the slopes - may be preferable as the mountain view rooms also overlook the parking lot."
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Jo B wrote a tip Aug 2022
Zurich, Switzerland2 contributions
5.0 of 5 bubbles
"Get a room on the fifth floor - best view of the valley!"
Read full review
denis2110 wrote a tip Sept 2019
Royal Tunbridge Wells, United Kingdom90 contributions78 helpful votes
5.0 of 5 bubbles
"Room 214 is lovely"
Read full review
Etmo wrote a tip Aug 2019
Geneva, Switzerland237 contributions105 helpful votes
5.0 of 5 bubbles
"definitely facing towards the valley"
Read full review
GeluCojan wrote a tip Mar 2019
Nitra, Slovakia204 contributions41 helpful votes
4.0 of 5 bubbles
"Choose a superior room with balcony. Ask to be in middle of hotel for a good view"
Read full review
Not the right property for you?
There are more places to choose from in the Vysoke Tatry area.
PRICE RANGE
€159 - €224 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
grand stary smokovec
LOCATION
SlovakiaPresov RegionVysoke Tatry
NUMBER OF ROOMS
79
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
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GRAND HOTEL STARY SMOKOVEC - UPDATED 2024 Reviews & Price Comparison (Slovakia/Vysoke Tatry) - Tripadvisor

Frequently Asked Questions about Grand Hotel Stary Smokovec
Which popular attractions are close to Grand Hotel Stary Smokovec?
Nearby attractions include Tricklandia (0.2 km), Kôprovsky štít (0.4 km), and TATRY Vnutri (0.2 km).
What are some of the property amenities at Grand Hotel Stary Smokovec?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
What food & drink options are available at Grand Hotel Stary Smokovec?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at Grand Hotel Stary Smokovec?
Yes, free parking is available to guests.
What are some restaurants close to Grand Hotel Stary Smokovec?
Conveniently located restaurants include Starý Šmakovec Restaurant, Spitz Restaurant and Bar, and Koliba Kamzik.
Are there opportunities to exercise at Grand Hotel Stary Smokovec?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Are any cleaning services offered at Grand Hotel Stary Smokovec?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Grand Hotel Stary Smokovec?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Grand Hotel Stary Smokovec offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Which languages are spoken by the staff at Grand Hotel Stary Smokovec?
The staff speaks multiple languages, including English, German, and Czech.
Are there any historical sites close to Grand Hotel Stary Smokovec?
Many travellers enjoy visiting Rainerova Chata (2.9 km).