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Grand Hotel Wagner

Via Riccardo Wagner 2, 90139, Palermo, Sicily Italy
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Traveller (390)
Room & Suite (242)
Videos (1)
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About

#8 of 113 hotels in Palermo
Location
Cleanliness
Service
Value
Travellers' Choice
Grand Hotel Wagner is your romantic and charming choice, for your next stay in Palermo. Our Hotel, built in 2006 and refurbished in 2021, has been thought to please both your body and soul. Aesthetically inspired to the noble architecture of Palermo, it will show you the ancient and gorgeous spirit of this town. Each room offers flat screen tv, air conditioning, mini bar and wifi connection. American bar and a Terrace bar are available to our guests You will be welcomed by our 24h front desk, offering a concierge service to guide you based on your desire, during your stay in town. Every morning we will offer you our special international breakfast on the terrace, proposing a special corner of local traditional pastry and sweets. Grand Hotel Wager is centrally located between the Teatro Massimo and Teatro Politeama Garibaldi Furthermore you will have to get a glimpse of eternal beauties such as Norman Palace and Palatine Chapel (1.0 mi), Cattedrale di Palermo (0.7 mi), Mercato Ballarò (0,7 mi) and Quattro Canti i ( 1.2 mi), which are some popular Palermo attractions – all conveniently located within walking distance of the hotel.
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Property amenities
Paid private parking nearby
Free High Speed Internet (WiFi)
Free breakfast
Airport transportation
Business Centre with Internet Access
Conference facilities
Massage
Baggage storage
Parking
Wifi
Bar / lounge
Breakfast buffet
Breakfast in the room
Snack bar
Car hire
Banquet room
Meeting rooms
Concierge
Non-smoking hotel
Doorperson
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Soundproof rooms
Air conditioning
Housekeeping
Private balcony
Room service
Safe
Minibar
Flatscreen TV
VIP room facilities
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
5.0 of 5 stars
HOTEL STYLE
Classic
Historic Hotel
Languages Spoken
English, French, Spanish, German and 1 more
833Reviews14Q+A66Room tips

Reviews
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ontheroadagain800 wrote a review 13 Mar
Roaming80 contributions84 helpful votes
Loved this classic hotel in Palermo. The staff at reception are all very nice and happy to give a recommendation for where to eat and answer any questions. The rooms are absolutely beautiful with gold leaf a small balcony and other touches from a bygone era. The public areas look just like the pictures and are great for relaxing after a long day of seeing the city sites. We had the breakfast which has a lot of variety to choose from for any dietary needs. The make your own cannoli was an unexpected plus! The hotel is located within easy access to shopping and activities. We took the bus from the airport which dropped us a couple of blocks from the hotel so no car was necessary at all. We would absolutely stay here again on our return to Palermo.
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Date of stay: March 2024
Value
Location
Service
Trip type: Travelled as a couple
Room Tip: We had a very nice room on the 2nd floor
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Front Desk, Servizi per gli ospiti/front office at Grand Hotel Wagner
Responded 6 days ago
Dear ontheroadagain800, thank you for your very nice review, it was a pleasure having you as our guest. Thank you for your nice words, we are delighted that you enjoyed that much our assistance and services. Hopefully we will see you soon again in our hotel to make you live another wonderful experience in our hotel. Kind regards
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Deefoodie wrote a review Jan 2024
London, United Kingdom282 contributions157 helpful votes
Hotel's Favourite
The hotel was a ten minute walk from where we got off the airport bus and ten minutes to the old town area so a brilliant location. The hotel is lovely, very ornately done out. Our room was very comfortable with a good bed. The breakfast buffet was amazing, so much choice. 10 out of 10 for the scrambled eggs which are usually bad from hotel buffets. The staff were all friendly & helpful. Would definately recommend here.
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Date of stay: December 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Front Desk, Servizi per gli ospiti/front office at Grand Hotel Wagner
Responded 24 Jan 2024
Dear Deefoodie, It's really a pleasure for us to see that you enjoyed your time in our hotel, thank you for your appreciation of our location, our breakfast and our staff. We will share the review with all our staff and we are looking forward to having you again in our hotel. Kind regards
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Relco wrote a review 5 Mar
New York City, New York9 contributions3 helpful votes
What a wonderful old fashioned, but renovated hotel in central Palermo. A great location. Lovely staff. Room was very comfortable, bed comfy, plenty of towels, shower in bathroom. Great breakfasts! And lovely small bar area. Highly recommend it. One feels like one is in an historic hotel with warmth.
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Date of stay: January 2024
Value
Location
Service
Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Front Desk, Servizi per gli ospiti/front office at Grand Hotel Wagner
Responded 1 week ago
Dear b_relco, It was a pleasure having you as our guest and making you feel so welcome in our hotel. We hope to see you soon again in Palermo. Kind regards
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Nico wrote a review Feb 2024
Zurich, Switzerland33 contributions23 helpful votes
The prices of this hotel are affordable, and it therefore attracts guests who don't really know what to expect from a 5 star hotel and what a proper 5 star hotel offers. Thus, the excellent reviews here are not to be trusted. This is not a 5 star experience, more like 4 star or really good 3 star. Positives: - Hotel has a great location and is near the main shopping/restaurant street of Palermo. - The lobby/lounge of the hotel is really beautiful. Here you find old world charm, and it is in my view the main selling point of this establishment. - Room service was good and rooms are clean and well maintained. Negatives: - Really bad: I had to ask them every day to open the gym for me as it is usually closed "for security reasons", as they said. This was cumbersome. Waiting at the reception for somebody to finally come and open the gym, which they advertise on their website. Furthermore, what this hotel calls "gym" and "wellness" is pathetic (see pictures). It is a very small room with minimal facilities. On the website, the hotel says I can train my strength there. Well, no. There are ZERO weight/resistance training possibilities available. - The hotel doesn't really have a restaurant, only a breakfast place. - Staff at breakfast mostly unmotivated and relatively unfriendly. Staff at reception not much better and not what you expect from a luxury hotel. Don't go here if you are looking for a true 5 star luxury hotel experience. But already based on the prices, you should guess that this is not what you're in for here.
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Date of stay: December 2023
Value
Location
Service
Trip type: Travelled as a couple
Room Tip: Don't go here if you want to go to the gym.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
2 Helpful votes
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Response from Front Desk, Servizi per gli ospiti/front office at Grand Hotel Wagner
Responded 2 Feb 2024
Dear Nico_H7788, Thank you for your review and for the positive aspects that you experienced during your stay. We are sorry that you discredit the reviews of the other guests that stayed in our hotel, and that you found our staff unmotivated and relatively unfriendly, on of the strongest aspects of the hotel, as shown by many reviews received. Our wellness area is equipped with treadmill and cyclette and is an area for massages and treatments, we are sorry you didn't knew this in advance. We will take notice of your observations and try to improve our services so we hopefully will have the opportunity to make you change your mind in a future stay. Kind regards
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Franco wrote a review Jan 2024
5 contributions1 helpful vote
Excellent hotel, great breakfast, superlative service by Davide and Alice. We highly recommend the experience . The hotel is in a great location in central Palermo. Near artistic sites, shopping and fine dining restaurants. Relationship quality price perfect
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Date of stay: January 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Front Desk, Servizi per gli ospiti/front office at Grand Hotel Wagner
Responded 16 Jan 2024
Dear messinac2020, Thank you for this nice review and for mentioning our breakfast staff, we will share it with them personally so they will keep up the good work! See you soon
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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JY wrote a review Jan 2024
Auckland Central, New Zealand38 contributions5 helpful votes
+1
The hotel is STUNNING and GORGEOUS it’s just outside the Palermo Theatre, the staff and I think it was the manager? HE WAS SUPER NICE, he would give me the more cheerful greeting every time I passed and also thank you so much for the free Room upgrade I LOVE YOU ALL AND THANK U FOR 10/10 SERVICE!!😍❤️❤️❤️❤️🔥🔥🔥💫✨
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Date of stay: January 2024Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Front Desk, Servizi per gli ospiti/front office at Grand Hotel Wagner
Responded 15 Jan 2024
Dear Viloxazine, Thank you for sharing this nice review, we are so glad you appreciated our services. We hope to see you soon again! Kind regards
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Todd L wrote a review Jan 2024
4 contributions2 helpful votes
This was our second stay at the Wagner and it was wonderful. The staff is quite remarkable. I would like to single out two "camerieri" for special commendation. Davide and Mohsin provide a level of service and thoughtfulness rarely encountered these days. Davide was always helpful, cheerful, kind and considerate whether at breakfast or in the evening at the bar. His professionalism was really first rate. Mohsin, his colleague, was equally attentive, helpful and cheerful. A true professional as well. The manageress, Gisella, should be commended for cultivating a work environment in which such distinctive service exists. Brava! I would like to add that the Front desk, especially Alide Calderone and Wim D'Hont were exemplary. They made us feel truoly "at home". We will definitely return to the Wagner our next visit to Palermo. Thank you all!
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Date of stay: December 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Front Desk, Servizi per gli ospiti/front office at Grand Hotel Wagner
Responded 14 Jan 2024
Dear 528toddl, Thank you for sharing this nice review about our hotel. We are so glad to see that you enjoyed another stay in our hotel. We will share the review with the staff you mentioned, they are looking forward to seeing you again to make you experience another excellent holiday! See you soon
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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lloleper wrote a review Dec 2023
Edinburgh, United Kingdom79 contributions44 helpful votes
Very good position , clean … room a bit dated and dark for my liking but charming and quirky… breakfast selection very very good .. poor Wi-Fi so very difficult to work .. but I was on holiday was just the odd email so not too much trouble .. I wish a kettle and some tea and coffee was provided in the room .. but I loved every minute thank you
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Date of stay: December 2023Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Front Desk, Servizi per gli ospiti/front office at Grand Hotel Wagner
Responded 17 Dec 2023
Dear Iloleper, Thank you for sharing your review and for the nice words you wrote about our services. We are looking forward to having you again for a next stay. Kind regards
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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LightPacker813502 wrote a review Nov 2023
1 contribution
From the reception, to the quality of our room, to the beauty of the entire hotel, this hotel was excellent and completely deserves the five stars it has. But what we really enjoyed were the friendly and helpful people. Sometimes at fancy hotels the people can be uptight and cold, but at Grand Hotel Wagner they were warm, generous with smiles yet still very professional. Davide in the bar and breakfast was especially welcoming and friendly.
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Date of stay: November 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Front Desk, Servizi per gli ospiti/front office at Grand Hotel Wagner
Responded 15 Nov 2023
Dear LightPacker813502, Thank you for sharing this beautiful review and highlighting the kindness of our staff. They all enjoyed making your stay memorable and we hope to see you soon again. Kind regards
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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notes4post wrote a review Oct 2023
56 contributions4 helpful votes
This is Old World Charm! The hotel is centrally located. Our bags were taken to our room by a bellboy in uniform with gloves. I saw the maids in the elevator one morning with black dresses and white aprons. It made me feel like I was “At Breakfast at Tiffany’s” There are 4 big sitting rooms on the main floor where you could meet your group of friends before an outing or to have an after dinner drink together. We enjoyed our breakfast on the 4th floor. By the 4th day, they were bringing my cappuccino with an extra shot of expresso as soon as I sat down. I wish they cooked their bacon a little crispier. This was true all over Sicily. Fatty bacon just doesn’t appeal to me. Maybe it’s a European thing. We felt very spoiled staying here.
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Date of stay: October 2023Trip type: Travelled with friends
Room Tip: The decor is a bit gaudy, but that is part of the charm. The rooms were big and bathrooms were...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Front Desk, Servizi per gli ospiti/front office at Grand Hotel Wagner
Responded 2 Nov 2023
Dear notes4post, Thank you for sharing this beautiful review, it was a true pleasure having you as our guests and making your stay so confortable. Kind regards
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
€129 - €233 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
grand hotel palermo
LOCATION
ItalySicilyProvince of PalermoPalermoPoliteama
NUMBER OF ROOMS
61
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
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GRAND HOTEL WAGNER - UPDATED 2024 Reviews & Price Comparison (Palermo, Italy) - Tripadvisor

Frequently Asked Questions about Grand Hotel Wagner
Which popular attractions are close to Grand Hotel Wagner?
Nearby attractions include Teatro Politeama Garibaldi (0.3 km), Teatro Massimo (0.3 km), and Museo Archeologico Regionale "Antonino Salinas" (0.3 km).
What are some of the property amenities at Grand Hotel Wagner?
Some of the more popular amenities offered include free wifi, free breakfast, and a lounge.
Which room amenities are available at Grand Hotel Wagner?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Grand Hotel Wagner?
Guests can enjoy free breakfast, a lounge, and a snack bar during their stay.
Is parking available at Grand Hotel Wagner?
Yes, paid private parking nearby is available to guests.
What are some restaurants close to Grand Hotel Wagner?
Conveniently located restaurants include Finch Sushi, Scjavuru, and Sapori Perduti.
Does Grand Hotel Wagner have airport transportation?
Yes, Grand Hotel Wagner offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Grand Hotel Wagner?
Yes, dry cleaning and laundry service are offered to guests.
Does Grand Hotel Wagner offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Grand Hotel Wagner?
The staff speaks multiple languages, including English, Spanish, French, German, and Italian.
Are there any historical sites close to Grand Hotel Wagner?
Many travellers enjoy visiting Palazzo Drago Airoldi di Santa Colomba (1.0 km), Oratorio di Santa Cita (0.5 km), and Palazzo Steri - Chiaromonte - Carcere dei penitenziati (1.2 km).