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St. James’ Court, A Taj Hotel

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Traveller (1950)
Room & Suite (288)
Videos (1)
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About

#274 of 1,170 hotels in London
Location
Cleanliness
Service
Value
Travellers' Choice
In a country that values understatement, St. James' Court is an English classic typifying the concealed charm of one of Britain's finest hotels. The custom of St. James’ Court, A Taj Hotel is the distinctive choice for more than service with a smile. With a distinguished pedigree shaped over more than a century, this discreet Victorian masterpiece with its famous Shakespearean Courtyard is perfectly placed between Buckingham Palace and the Houses of Parliament in a historic enclave marking the centre of power. Crisp and elegant, with an easy charm that’s reserved, yet attentive, we strive to make each visit more pleasurable and memorable. Exceeding the expectations of today’s discerning traveller, St. James' Court is a slice of the past served up on a contemporary platter.
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Property amenities
Paid public parking nearby
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar / lounge
Babysitting
Car hire
Business Centre with Internet Access
Conference facilities
Parking
Wifi
Fitness / spa changing rooms
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Snack bar
Special diet menus
Taxi service
Banquet room
Meeting rooms
Spa
Facial treatments
Massage
Salon
Steam room
24-hour security
Baggage storage
Concierge
Currency exchange
Newspaper
Shared lounge / TV area
Butler service
Doorperson
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Allergy-free room
Air conditioning
Housekeeping
Room service
Safe
VIP room facilities
Minibar
Flatscreen TV
Iron
Wake-up service / alarm clock
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Room types
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
4.0 of 5 stars
HOTEL STYLE
Business
Classic
Languages Spoken
English, French, Spanish, German and 1 more
Hotel links
Special Offer:Stay a Bit longer
6,221Reviews172Q+A100Room tips

Reviews
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Traveller rating
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hleahh wrote a review 17 Mar
West Hartford, Connecticut144 contributions136 helpful votes
My son and I stayed here for four nights, and it was fantastic. We found an excellent price on Agoda and sprung to pay a little bit extra for daily breakfast, which turned out to be worth it. Our stay was not without flaws; however, the benefits all outweighed the flaws. We arrived around 10 PM, and they said that our room was not quite ready that they needed to fix something so they sent us to the restaurant and they comped us dinner. This actually worked out really well for us because we had not yet eaten dinner, and it was getting quite late. We had a great dinner in their main restaurant. The room itself was very comfortable and clean and nicely decorated. The bed was very comfy. The room had great blackout curtains. We quickly figured out that the problem that they needed to resolve was most likely that the bathroom flooded, wetting the carpet. Everything was dry when we arrived, but there was always a musty smell near the entrance to the room and the bathroom. The main part of the room did not smell at all, and everything else more than made up for it. We also noticed they are doing renovations, so hopefully they are resolving any leak issues. The shower has one of those half doors that are not necessarily the most watertight, so I could see why flooding might be a problem from time to time. We were very vigilant about how we use the shower, so all was fine. The staff was exceedingly helpful. Everyone was so warm and friendly and attentive. Breakfast we pre-paid for was a combination of a buffet with the opportunity to order two entries off the menu. Two entrées would’ve been way too much food for us so we never ordered more than one. My favorite was the dosa. Finally, the location of this hotel is great. It is centrally located, and it is very close to the St. James Park underground station, making travel anywhere very convenient. We took the underground everywhere we went with the exception of a very long walk on our first day and taking a bus on the final day merely for the experience of it. There are many restaurants located nearby and of course London is full of fantastic dining options. We would absolutely stay here again.
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Date of stay: March 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Jodie E wrote a review Sept 2022
Elgin, Illinois72 contributions77 helpful votes
+1
Hotel's Favourite
For someone who only stayed in London for 24 hours, I have enough good memories from St. James Court/ TAJ to last a lifetime! Let’s start with the location, which is nothing short of perfect- Close to everywhere you want to visit including Westminster Abbey, Big Ben, The Eye, Hyde Park, Mayfair, and Buckingham Palace! We were able to walk to the changing of the guard and didn’t need to fight traffic! Once inside, you will be floored by the architectural elegance and EXCEPTIONAL customer service that the TAJ offers its guests. While we were being checked in by Bashir and Anuja at reception (who were both so welcoming and informative), we were approached by the manager who presented us with a scroll printed with the exciting news that I had won the “Guest of the Day”! After a disastrous flight and stressful start to our trip, it couldn’t have been more appreciated! We were upgraded to a STUNNINGLY remodeled king room and given 2 welcome beverages, along with an array of additional perks and discounts. Once in the room we were in awe- Luxury linens, large TV, cookies and chocolates, soft robes/ slippers, convenient mini-fridge, complimentary waters, and a gorgeous view of the lush, colorful courtyard. The bathroom was like a spa retreat with high end products, soothing lighting, built-in speakers, huge shower, and the best part- A towel warmer :) It was amazing to wrap yourself in a cozy, warm towel after showering off a hectic day of travel! We decided to dine at TH@T51 for dinner which didn’t disappoint- The cocktails were masterfully made and delicious. The menu offered many unusual and appealing choices, and though we ordered fish and chips (I mean, we HAD to- Afterall, its London! LOL), it was the fanciest, most gourmet meal you could imagine! After dinner, we strolled the beautiful courtyard and relaxed by the fountain with a glass of wine. After a glorious night’s sleep (super quiet), we enjoyed their fantastic breakfast buffet. I know some other folks left less-than-stellar reviews in this area, but we LOVED IT. There was about a four-minute wait to be seated and then so much to choose from! You could custom order one hot egg dish and one Indian dish (that was our favorite part) in addition to the trays of meats, cheeses, fruits, potatoes, breads, juice bar, and pastries. Unlike many other breakfast buffets included with hotel stays, this one was positively delectable- From the luscious chocolate croissants to the tempting stuffed omelets, each dish we tried was better than the next! I wish we had more time here to explore the lavish spa, enjoy high tea, and other amenities that the TAJ has to offer, however we were off to our cruise right after breakfast. I hope that we will have the opportunity to stay at this lovely establishment again in the future and can’t say enough great things about the ambience, stellar service, and fantastic location of St. James Court!
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Date of stay: August 2022
Location
Service
Sleep Quality
Room Tip: Ask for an updated room with a courtyard view!
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
2 Helpful votes
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Response from The Manager, Owner at St. James’ Court, A Taj Hotel
Responded 3 Sept 2022
Dear JodieE543, Thank you for choosing to make the St. James’ Court, A Taj Hotel your home away from home in London and also for your wonderfully detailed review that we are not only proud to receive but I know will help others in choosing where to stay for their City break. We are delighted to know that you had a wonderful stay here right in the heart of London, walking distance from the majestic Buckingham Palace and found the entire team courteous, warm and sincerely caring. We are pleased to know that you felt cared for, spent some time in our restaurant TH@51, had a wonderful breakfast and that your bedroom and bathroom were much to your liking. The entire team looks forward to welcoming you back the next time your travels bring you to London. Yours sincerely, Raphael Wiedemann Hotel Manager St. James’ Court, A Taj Hotel, London
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Jessica G wrote a review 17 Mar
1 contribution
Our experience at this hotel was amazing. Pratvita checked us in early on arrival with no fuss and into an amazing room. The room itself was clean, spacious and fully equipped. Breakfast was amazing. All the food was so fresh and tasty. Fatima helped us pick which meals to order and was so attentive despite how busy the restaurant was. Would definitely come back.
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Date of stay: March 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Helen M wrote a review 17 Mar
1 contribution
We stayed at the Taj this weekend to celebrate our anniversary and were pleasantly surprised with a room upgrade to a junior executive suite which was very comfortable. The front desk staff were very helpful and accommodating and made us feel very welcome. Unfortunately, a late night order of room service was truly awful - a club sandwich and a burger, pretty standard fare, at an eye watering 30 pounds a piece. The burger was tough and bland, the chips undercooked, the salad undressed. The club sandwich was even worse, flabby, lacking in flavour, with the same undercooked chips and undressed salad. If it hadn’t been 2am I would have sent it back, but we were exhausted and needed to sleep. We wake up to go down to breakfast on Saturday morning, included in our booking, to find an enormous queue of guests and a chaotic system to assign tables for people who have been waiting for who knows how long. We have been waiting for 20 minutes and counting. Frankly, the inability to 1) provide decent room service and 2) provide a functioning breakfast service are a serious indictment of this hotel and it’s overinflated prices. We won’t be returning.
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Date of stay: March 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Anandaus wrote a review 14 Mar
Austin, Texas124 contributions27 helpful votes
I have been a guest of this Taj property and Buckingham gate 51 right next door, which is also a Taj property for over a decade now and have stayed in every category of room including their cinema suite. We have had the good fortune of staying in world class properties including Cheval blanc’s, Soneva’s, Aman’s and almost all the Taj palace properties in India. These properties have given us a deep appreciation of what exceptional service feels like and in London, there are many great options. However, we are here again despite those many choices, because this property offers everything we are looking for - great location near the Buckingham Palace and hospitality. Hospitality done with genuine care is rare to find even at the very best of hotels, but Mrs. Sunaina Soares here does exactly that time and time again and consistently. I have known her for her exceptional care and service for about a decade and she is one of the main reasons my wife and I keep coming back to these Taj properties. She exemplifies what Taj hospitality should feel like to every guest and is world class by any measure. Thank you!
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Date of stay: March 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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m4rts1234 wrote a review 14 Mar
Market Rasen, United Kingdom49 contributions18 helpful votes
I had high expectations of this hotel, given its location and cost and it exceeded them significantly! I was very fortunate to be upgraded. Just a fab experience from start to finish. The staff were incredibly attentive and the food (I had in room dining as I was working) was excellent. The location is great and facilities fab! Certainly will consider booking this hotel for my next trip.
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Date of stay: March 2024Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Gabriel M wrote a review 13 Mar
3 contributions
+1
We loved our stay at St.James' Court, A Taj Hotel. The staff was friendly and helpful. The airport lost our luggage, the hotel was very helpful and understanding. The complimentary breakfast was truly amazing and delicious. The rooms were very clean and comfortable. The location was very close to several attractions.
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Date of stay: March 2024
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Matt E wrote a review 10 Mar
1 contribution
Customer service was awful. Checkin was long and impersonal, long queue for breakfast then service. Table dirty, had to remind staff to take order. Food plain, staff too busy to care for guests. Room service wanted paying in full despite swiping card at check-in. Overall very impersonal from beginning to end.
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Date of stay: March 2024Trip type: Travelled as a couple
Room Tip: Hotel itself is a nice place.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Robert B wrote a review 9 Mar
1 contribution
I recently stayed at St. James' Court while attending business meetings and thoroughly enjoyed my stay. The hotel is beautiful and is centrally located. The staff were friendly, welcoming and provided a high quality of service. My room was spacious and stylish, and the bed was very comfortable. The breakfast buffet had a lot to offer and was very good. Overall the service was very good; Smruti in particular provided exceptional service .
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Date of stay: March 2024
Value
Location
Service
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Maureen D. wrote a review 8 Mar
6 contributions
The hotel is beautiful. The staff is wonderful. The rooms were spacious and stylish. All the amendities you need. The bed was very comfortable. The breakfast buffet had a lot to offer and very good. Close to Buckingham Place and the under ground rail train . Enjoy!’
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Date of stay: March 2024
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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PRICE RANGE
€221 - €379 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
crowne plaza london - st. james hotel london, london crowne plaza
FORMERLY KNOWN AS
Crowne Plaza London - St. James
LOCATION
United KingdomEnglandLondonWestminster
NUMBER OF ROOMS
338
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
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ST. JAMES’ COURT, A TAJ HOTEL - UPDATED 2024 Reviews & Price Comparison (London) - Tripadvisor

Frequently Asked Questions about St. James’ Court, A Taj Hotel
Which popular attractions are close to St. James’ Court, A Taj Hotel?
Nearby attractions include Buckingham Palace (0.4 km), Westminster Cathedral (0.4 km), and Royal Mews (0.4 km).
What are some of the property amenities at St. James’ Court, A Taj Hotel?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at St. James’ Court, A Taj Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at St. James’ Court, A Taj Hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at St. James’ Court, A Taj Hotel?
Yes, paid public parking nearby is available to guests.
What are some restaurants close to St. James’ Court, A Taj Hotel?
Conveniently located restaurants include House of Ming, Th@51, and The Vincent Rooms Brasserie, Bar & Escoffier Restaurant.
Are there opportunities to exercise at St. James’ Court, A Taj Hotel?
Yes, guests have access to a fitness centre and locker rooms available in the fitness centre during their stay.
Are any cleaning services offered at St. James’ Court, A Taj Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does St. James’ Court, A Taj Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at St. James’ Court, A Taj Hotel?
The staff speaks multiple languages, including English, Spanish, French, German, and Hindi.
Are there any historical sites close to St. James’ Court, A Taj Hotel?
Many travellers enjoy visiting Houses of Parliament (0.9 km), Tower of London (4.4 km), and Churchill War Rooms (0.7 km).