Office de Tourisme Intercommunal de Pornic

Office de Tourisme Intercommunal de Pornic

Office de Tourisme Intercommunal de Pornic
4
09:30 - 12:30, 13:30 - 17:30
Monday
09:30 - 12:30
13:30 - 17:30
Tuesday
09:30 - 12:30
13:30 - 17:30
Wednesday
09:30 - 12:30
13:30 - 17:30
Thursday
09:30 - 12:30
Friday
09:30 - 12:30
13:30 - 17:30
Saturday
09:30 - 12:30
13:30 - 17:30
Sunday
10:30 - 13:00
About
Duration: < 1 hour
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4.0
4.0 of 5 bubbles63 reviews
Excellent
33
Very good
20
Average
4
Poor
2
Terrible
4

Nicolas L
3 contributions
1.0 of 5 bubbles
Jul 2023 • Family
I booked multiple times my stay by the office as I used to come many times for personal affairs and to be next to my family.
I was approximately happy as there is most of time something not ok ( noise , lack of insulation, building construction, small inefficient heaters, no warm water, old technology) but have been very arrangeant with some owners or agents. We had 3 issues totally stupid : one didn't have a proper working heating system and warm water during winter time, that was unacceptable then we asked if we possibly could change the accomodation .An other didn't like our cleaning because it was unperfect in the bathroom so she kept the deposit for cleaning. And the third one was crazy because her table cloth was slightly folded. The office of tourism put us on blacklist as obviously they don't like to be arrangeant, and can't bare any critics.

They improve nothing but take gladly your money in that place
Written 14 September 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear Mr LOUF, We have carefully read your opinion. It requires some clarification on our part. Between 2021 and 2023, we had 8 reservation files on behalf of you and your parents. You had the opportunity to book 7 of our rentals. In half of these cases, we had to intervene because the accommodation was unsuitable for you, sometimes quite rightly, or because we had received unsatisfactory feedback from our owners. We have always tried to find solutions where possible, and we have rehoused in one occasion. Communication on each booking was complicated by the fact that we had to deal with several contacts for your reservations. When we processed your last booking in May, we informed and warned your parents of these difficulties. They, nevertheless, made the booking. Following this, as our rentals did not seem to meet your expectations, it was agreed by telephone with your father that you would no longer book via our services. We did, however, suggest other accommodation solutions, in particular by providing you with the contacts of real estate agencies. Our sales department mainly deals with vacation rental bookings. However, it seems that you're looking for long-term accommodation. In view of the problems mentioned, it seems that your needs do not match our services. We have tried to do our best to ensure your satisfaction. Yours faithfully, The Sales Department Bonjour Monsieur LOUF, Nous avons pris connaissance de votre avis. Celui-ci nécessite quelques éclaircissements de notre part. Entre 2021 et 2023, nous avons eu en votre nom ainsi que celui de vos parents 8 dossiers de réservation. Vous avez eu l’occasion de réserver 7 de nos locations. Dans la moitié des cas, nous avons dû intervenir car le logement ne vous convenait pas, parfois à juste titre, ou bien parce que nous avions des retours de nos propriétaires peu satisfaits. Nous avons toujours essayé de trouver des solutions lorsque cela était possible et nous avons procédé à un relogement dans un des cas. La communication sur chaque dossier était compliquée car nous avons eu à faire à plusieurs interlocuteurs pour vos réservations. Lors du traitement de la demande de votre dernière réservation en Mai, nous avions informé et mis en garde vos parents sur ces difficultés. Ils ont malgré tout effectué la réservation. Suite à cette dernière, comme nos locations ne semblaient pas répondre à vos attentes, il avait été convenu par téléphone avec votre père, que vous ne réserveriez plus via nos services. Nous avons tout de même proposé d’autres solutions d’hébergements notamment en vous communiquant les contacts d’agences immobilières. Notre service Commercialisation s’occupe principalement de réservation pour des locations de vacances. Or, il semblerait que vous recherchez plutôt un logement sur une longue durée. Au vu des problèmes évoqués, il semble que vos besoins ne soient pas en adéquation avec nos services. Nous avons essayé d’agir au mieux pour la satisfaction de tous. Cordialement, Le Service Commercialisation
Written 19 September 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Chris Wilkinson
Redon, France394 contributions
1.0 of 5 bubbles
May 2021
Nothing wrong with the Office de Tourisme but we never got that far. The whole town seemed to by infested with swarms of annoying little midges which covered my partner's bald head and got into my hair and covered our clothes.

When I got home I had a shower and hundreds of the little dead midges were soon washed away.

Were we just unlucky or is this normal for Pornic? If it is normal we will not be going back.
Written 2 June 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

saeb38
Greystones, Ireland1,558 contributions
4.0 of 5 bubbles
Aug 2018 • Couples
Went to ask about cycle routes. Lots of helpful staff. Good map of local interest also map of area available. Information right on Centre of port area.
Written 20 August 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thank you so much for your kindly message and hope see you again in "Destination Pornic"
Written 21 August 2018
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

HTPWT24
Caguas, Puerto Rico422 contributions
5.0 of 5 bubbles
Jun 2018 • Couples
Do not miss a visit to this office to plan your visit to Pornic. Staff is very helpful. There is a lot of literature & brochures. It's location is excellent; hard to miss.
Written 10 June 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thank you so much for your kindly message HTPWT24 ! See you soon....
Written 6 August 2018
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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OFFICE DE TOURISME INTERCOMMUNAL DE PORNIC: All You Need to Know BEFORE You Go (with Photos)

Frequently Asked Questions about Office de Tourisme Intercommunal de Pornic

Office de Tourisme Intercommunal de Pornic is open:
  • Sun - Sun 10:30 - 13:00
  • Mon - Wed 13:30 - 17:30
  • Mon - Sat 09:30 - 12:30
  • Fri - Sat 13:30 - 17:30


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